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You can only apologize for yourself and for what you have done or failed to do.
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没话也要找话聊，只有在聊天的过程中才能找出客户的需要，“见人说人话，见鬼说鬼话”，……
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“每一个词都有正、负两种属性，当涉及到自己的时候，尽量用正面的说法；当涉及到别人的时候，尽量用负面的说法——尽管两者差不多是一回事。”
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on 八月 2, 2007 at 6:17 下午 and is filed under 未分类.
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